How to set up acknowledgment emails for Deals?

By default, deal acknowledgment in the account settings page is set to "do nothing". It is important to assign a template as this will drive trust, reassurance, and confirmation between the partner and channel manager whenever a new deal has been registered. 

Why set up a deal acknowledgment email?

Here are a couple of reasons:

  1. Confirmation to the partner that a deal was successfully registered to the channel manager.
  2. If an acknowledgment email is sent quickly (which Kiflo does automatically for you), it suggests that as a recipient, you are both available and quick in managing requests, thus nurturing trust between both parties.

Here is a sample deal acknowledgment email: 

How to set up a deal acknowledgment email?

All you have to do is click on your name (top right-hand corner of the portal) >  Account Settings Deal settings > assign a template that you have created on the "Acknowledge deal registrations" dropdown.

How to create email templates?

In order to learn how to create or edit an email template, view this article: How to customize email templates?

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